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Rizomata – Support (ENG)

Need help with Rizomata? Contact us and we will get back to you as soon as possible.

Contact

  • Support email: rizomataempedocle@gmail.com

FAQ

  • The game won’t launch / crashes: close and reopen the app, update to the latest version, and restart your device.

  • Audio or graphics issues: make sure iOS is up to date and that you have enough free storage.

  • I lost my progress: tell us whether iCloud backup is enabled, your device model, and the app version.

  • Report a bug: include device model, iOS version, app version, steps to reproduce, and a screenshot or video if possible.

Privacy
For details about data handling, see our Privacy Policy: PRIVACY POLICY

Rizomata – Supporto (ITA)

Hai bisogno di aiuto con Rizomata? Scrivici e ti risponderemo il prima possibile.

Contatti

  • Email supporto: rizomataempedocle@gmail.com

FAQ

  • Il gioco non si avvia / si blocca: prova a chiudere e riaprire l’app, aggiornare all’ultima versione e riavviare il dispositivo.

  • Problemi audio o grafici: verifica che iOS sia aggiornato e che ci sia spazio libero sufficiente.

  • Ho perso i progressi: indica se usi backup iCloud, il modello del dispositivo e la versione dell’app.

  • Segnalare un bug: includi modello dispositivo, versione iOS, versione app, descrizione del problema e, se possibile, uno screenshot o video.

Privacy
Per informazioni sul trattamento dei dati, consulta la nostra Informativa Privacy: PRIVACY POLICY

Ready-to-paste Support page (EN)

Title: Rizomata Support

Text:
Need help with Rizomata? Contact us and we will get back to you as soon as possible.

Contact

  • Support email: support@tuodominio.it

  • (Optional) Contact form: link to form

FAQ

  • The game won’t launch / crashes: close and reopen the app, update to the latest version, and restart your device.

  • Audio or graphics issues: make sure iOS is up to date and that you have enough free storage.

  • I lost my progress: tell us whether iCloud backup is enabled, your device model, and the app version.

  • Report a bug: include device model, iOS version, app version, steps to reproduce, and a screenshot or video if possible.

Privacy
For details about data handling, see our Privacy Policy: https://tuodominio.it/privacy